Case Studies

Man on the phone making CTP Claim for the car accident
Type of Claim: Motor vehicle property damage
Settlement: Six-figure sum
Timeline: 1 month

David came to us about an accident in his car, in which his wife was the driver. The insurer had wrongly denied indemnity to David on the basis that she breached the policy terms. David’s wife was being pursued by other drivers for damage to their vehicles and their own vehicle remained unrepaired.

Our Approach

Immediately upon receiving instructions we wrote detailed submissions to the insurer and requested an internal review of the decision to decline cover.


Within 1 month, the insurer reversed its decision in favour of David and his wife. All losses were covered.