Case Studies

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CTP Claim
Type of Claim: Motor vehicle property damage
Settlement: Six-figure sum
Timeline: 1 month
Overview

David came to us about an accident in his car, in which his wife was the driver. The insurer had wrongly denied indemnity to David on the basis that she breached the policy terms. David’s wife was being pursued by other drivers for damage to their vehicles and their own vehicle remained unrepaired.

Our Approach

Immediately upon receiving instructions we wrote detailed submissions to the insurer and requested an internal review of the decision to decline cover.

Outcome

Within 1 month, the insurer reversed its decision in favour of David and his wife. All losses were covered.