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Close-up of a wooden Pinocchio doll with a long nose, symbolizing honesty in insurance claims.

Honesty is the best (insurance) policy

A recent determination by the Australian Financial Complaints Authority (AFCA) highlights the importance of honesty and transparency when disclosing information to insurers. The case involved ...
insurance policy

Your Duty to Cooperate with your Insurer

Insureds have a duty to cooperate with their insurer in relation to a claim. But what does the duty involve and when should you seek ...
Close-up of a wooden Pinocchio doll with a long nose, symbolizing honesty in insurance claims.

Fraudulent insurance claims in Australia

There are serious consequences for insurance fraud in Australia. Here we explore examples of insurance fraud and what may be considered "fraud". Read more.